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Soft Skills Workshop

Soft Skills workshop

Become a better communicator to advance in your career

This one-day workshop will help you gain a better understanding of key soft skills and how they can complement your existing skill set. Soft skills are multifaceted and can include interpersonal skills, social skills, communication skills, attitudes, and teamwork and leadership abilities. Typically, soft skills are more difficult to measure, but they are immensely valuable, especially as your career progresses.

Upcoming Seminar Dates

September 7, 2022 – Live Online
November 15, 2022 – In Person

Soft skills and your career
In recent years as the tech boom continues to explode, Seattle is attracting more and more job seekers with strong foundations in computer science, engineering, IT, data analytics, and other technology related hard skills. These skills can get you in the door, but in order to continue to advance in your career, it is important to develop your soft skills as well. According to a CareerBuilder survey, an overwhelming majority of companies say soft skills are just as important as hard skills.

During this workshop, we will focus on helping you:

      • Gain a better understanding of your own communication style and the styles of others.
      • Understand the nuances of cultural differences as they relate to team work, negotiation, and leadership.
      • Improve your presentation skills.
      • Develop your executive presence.
      • Learn to foster collaboration of teamwork through a dynamic team exercise.
Communication Signals and Styles
Poor or miscommunication in a workplace can often lead to frustration and a loss of productivity. In order to be a better communicator, it is important to first understand your own style and know what your tendencies might be. During this session, you will become more aware of your communication style and also learn some techniques to identify the styles of others. With this understanding, you will be able to craft and adjust your style to communicate more effectively.

Difficult Conversations
Taking what you learned about communications styles, this section will explore further different ways to approach difficult conversations. We will take a closer look at some scenarios and practice with exercises.

Presentation Skills
According to Forbes, it takes just seven seconds to make a first impression. If you are trying to give a persuasive presentation to a group of key decision-makers or influencers, that does not give you much time. So what can you do to gain positive feedback in a limited amount of time? During this session, you will learn how to leverage your verbal/body language as well as utilize simple techniques to raise your persuasive positioning.

Teamwork and Collaboration (Online Session)
What gets in the way of working well together? In this section, we will begin with understanding implicit or unconscious biases – implications, causes, and how to reduce them. We will then address how to more effectively have difficult conversations, starting with taking time to prepare and apply learning with exercises.

Team Exercise: Bringing It All Together (In-Person Session)
This team exercise will incorporate what you learned throughout the day. You will utilize your creativity, communications, and teamwork skills while engaging in a competitive environment. Through this experience, you will be able to gain some insights into your strengths and weaknesses, especially in interacting and collaborating with others under pressure.


Jean Choy, Soft Skills Workshop facultyJean Choy is the Associate Dean of Executive Education and International Initiatives at the University of Washington’s Foster School of Business. She is responsible for developing long-term strategic partnerships to promote new business development and collaborative initiatives among corporate organizations, academic institutions, government offices, and individuals. Jean also teaches Communication Skills and Strategies in the Global Executive MBA Program which covers topics on the importance of engaging others, being coachable, managing team dynamics, influencing and persuading, leveraging networking opportunities, and listening.

Additional faculty for in-person course

Lee Hochberg is a television documentary producer and longtime Special Correspondent for the PBS NewsHour. Based in Seattle, he has produced nearly 300 national mini-documentary reports. He led PBS coverage of the 1989 Exxon Valdez oil spill, providing the first network coverage of the disaster and the inadequate spill response by the oil industry. His other investigations led to improvements in emergency medical response, tighter safety standards in the trucking and mountain guide industries, improved access to food stamp benefits, and better accommodation of homeless students in public schools. His work has been awarded journalism’s George Foster Peabody Award, an Emmy, the Corporation for Public Broadcasting Documentary News Award, and other commendations.

Dates and fees Registration
September 7, 2022
Live Online $435
Register Now
Deadline: August 31, 2022
November 15, 2022
In Person $545
Register Now
Deadline: November 1, 2022

Payment must be made by check, credit card, or submit a purchase order for later invoice.

It is strongly encouraged that you register early as space is limited. See discount and cancellation policies.

Program fee includes parking, lunches, and learning materials.

Bank of America Executive Center (BAEC)
University of Washington Main Campus
4275 NE Stevens Way
Seattle, WA 98195
View map

Parking for our classes is offered in the Central Plaza Garage at 15th Ave NE and NE 41st Street. You will receive a parking code from the program manager via email prior to the start of the class.

Directions for accessing the Central Plaza Garage and the BAEC building.

Commuter info
Please see these resources for information about commuting by bike, bus, or train:

Disability accommodation
The University is committed to providing access, equal opportunity, and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. Please see this reference about submitting accommodation requests.

Continuing Education Credits
Participants are eligible to receive 0.63 Continuing Education Units (CEUs) for this seminar. You must request tracking of your CEU credits when you register. More information about CEUs.

Schedule at a glance

8 – 8:30 a.m. Check-In and Continental Breakfast
8:30 a.m. – 12 p.m. Class
12 – 12:45 p.m. Lunch provided
12:45 – 4:30 p.m. Class

Like our in-person courses, online courses from Executive Education are designed and led by Foster School instructors and taught using the same evidence-based research and application. Students will participate in discussions, breakout sessions, and direct interactions with our instructors. Courses are conducted via Zoom, which facilitates participation via webcam and text-based chat.

In addition to the instructor, your program manager will provide guidance throughout the course. You will be contacted by the program manager via email and provided with course logistics.

Continuing Education Credits
Participants are eligible to receive 0.45 Continuing Education Units (CEUs) for this seminar. You must request tracking of your CEU credits when you register. More information about CEUs.

Schedule at a glance

8:30 a.m. – 12 p.m. Class
12 – 1:30 p.m. Break
1:30 – 3:00 p.m. Class
Executive Education students
Customize this seminar for your company

We can offer this seminar exclusively for your organization and tailor it to meet your goals. Read about our custom programs and convenient offerings for private trainings.

Learn about Custom and Group Programs

Executive Education borchures
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