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Soft Skills Workshop

This one-day workshop will help you gain a better understanding of key soft skills and how they can complement and leverage your existing skill set. Soft skills are multifaceted and can include interpersonal skills, social skills, communication skills, attitudes, and teamwork and leadership abilities. Typically, soft skills are more difficult to measure, but they are immensely valuable, especially as your career progresses.

Upcoming Seminar Dates

January 24, 2018

Soft skills and your career

In recent years as the tech boom continues to explode, Seattle is attracting more and more job seekers with strong foundations in computer science, engineering, IT, data analytics, and other technology related hard skills. These skills can get you in the door, but in order to continue to advance in your career, it is important to develop your soft skills as well. According to a CareerBuilder survey, an overwhelming majority of companies say soft skills are just as important as hard skills.

Benefits of attending

During this workshop, we will focus on helping you:

  • Gain a better understanding of your own communication style and the styles of others.
  • Develop and more effectively use skills of influence.
  • Understand the nuances of cultural differences as they relate to team work, negotiating, and leadership.
  • Develop a better understanding of team dynamics and how to overcome the challenges of team projects and leverage the strengths of a team.
  • Improve your presentation skills.
  • Foster practical facilitation skills.

Schedule at a glance

08:00–08:30 Continental Breakfast
08:30–10:30 Communication Signals and Styles
Poor or miscommunication in a workplace can often lead to frustration and a loss of productivity. In order to be a better communicator, it is important to first understand your own style and know what your tendencies might be. During this session, you will become more aware of your communication style and also learn some techniques to identify the styles of others. With this understanding, you will be able to craft and adjust your style to communicate more effectively.
10:30–10:45 Break
10:45–11:30 Cross-Cultural Competencies
Today’s complex global environment requires us to work across multiple cultures and work with those from different backgrounds. In this session, you will learn about how values in the workplace are influenced by culture. You will also gain a better understanding of cultural nuances to strengthen your positioning while avoiding costly mistakes, especially during sensitive negotiations.
11:30–12:15 Lunch
12:15–14:15 Presentation Skills
According to Forbes, it takes just seven seconds to make a first impression. If you are trying to give a persuasive presentation to a group of key decision-makers or influencers, that does not give you much time. So what can you do to gain positive feedback in a limited amount of time? During this session, you will learn how to leverage your verbal/body language as well as utilize simple techniques to raise your persuasive positioning.
14:15-14:30 Break
14:30–15:15 Facilitation Skills
Studies show that mid to senior managers spend 30-50% of their time in meetings, but many would argue that their time spent are not productive. What can you do to facilitate more effective meetings? We will discuss simple steps to help you and the attendees experience more productive meetings.
15:15–16:30 Team Exercise
This team exercise will incorporate what you learned earlier on communication styles. You will utilize your creativity, communications, and teamwork skills while engaging in a competitive environment. Through this experience, you will be able to gain some insights into your strengths and weaknesses, especially in interacting and collaborating with others under pressure.


Jean Choy, Soft Skills Workshop facultyJean Choy is the Associate Dean of Executive Education and International Initiatives at the University of Washington’s Foster School of Business. She is responsible for developing long-term strategic partnerships to promote new business development and collaborative initiatives among corporate organizations, academic institutions, government offices, and individuals. Jean also teaches Communication Skills and Strategies in the Global Executive MBA Program which covers topics on the importance of engaging others, being coachable, managing team dynamics, influencing and persuading, leveraging networking opportunities, and listening.

Fees and registration

Program Fee: $495
Payment must be made by check, credit card, or submit a purchase order for later invoice. Discounts may apply.

Registration deadline

The registration deadline is January 17, 2018, but it is strongly encouraged that you register early as space is limited.

Register Now

For more information
Phone: 206-543-8560


Bank of America Executive CenterBank of America Executive Center
University of Washington Main Campus
Seattle, WA 98195
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