Uttara M. Ananthakrishnan

Associate Professor of Information Systems

Evert McCabe Endowed Fellow

Faculty Director of the Master of Science in Information Systems Program

Education

BE Anna University (2010)
MPhil Carnegie Mellon University (2018)
PhD Carnegie Mellon University (2018)

Expertise

artificial intelligence, big data analytics, causal inference, content moderation, digital platform governance, natural language processing, public policy, technology, user-generated content

Positions Held

Google, Trust and Safety Analyst

Selected Publications

“Cross-Channel Demand for Addictive Goods: Evidence from Online Sports Gambling and State Lotteries”
Larsen, P., Vijayaraghavan, S., and Ananthakrishnan, U. M. Forthcoming, Management Science.

“Social Media and Well-Being: Impact of TikTok on Screentime and Sleep Patterns”
Agarwal, S., and Ananthakrishnan, U. M. Forthcoming, Management Science.

“'Be the Buyer' - Leveraging the Wisdom of the Crowd in E-Commerce Assortment Planning”
Nageswaran, L., Kan, R., and Ananthakrishnan, U. M. Forthcoming, Management Science.

“Do Online Reviews Enable Political Consumerism? An Empirical Analysis of 'Black-Owned Business' Reviews on Yelp.com”
Ananthakrishnan, U. M., Xu, C., Tan, Y., and Mitkina, M. Forthcoming, Management Science.

“Book Bans in American Libraries: Impact of Politics on Inclusive Content Consumption”
Ananthakrishnan, U. M., Basavaraj, N., Rajan, S., Sen, A., and Smith, M. D. (2025). Marketing Science.

“Gentrification and Racial Distrust in Communities: Evidence from 911 Calls”
Ananthakrishnan, U. M., Hasan, S., and Kumar, A. (2023). Management Science.

“I Hear You: Does Quality Improve with Customer Voice?”
Ananthakrishnan, U. M., Proserpio, D., and Sharma, S. (2023). Marketing Science.

“A Tangled Web: Should online review portals display fraudulent reviews?”
Ananthakrishnan, U. M., Li, B., and Smith, M. D. (2020). Information Systems Research.

Honors and Awards

Arnold Ventures Award to study the impact of online sports gambling
INFORMS ISS Gordon B. Davis Young Scholar Award, 2025
Teaching Excellence Award, Master of Science in Information Systems, University of Washington, 2023
Teaching Excellence Award, Master of Science in Information Systems, University of Washington, 2022
Exemplary Empirics Track Paper Award, 21st ACM Conference on Economics and Computation (EC'21), 2021
Teaching Excellence Award, Master of Science in Information Systems, University of Washington, 2020
Best Paper Runner-Up Award, Conference on Information Systems and Technology
Best Paper Runner-Up Award, Workshop on Information Systems and Economics
Best Outgoing Student Prize, Anna University, 2010
Rajiv Gandhi Summer Research Fellowship, Jawaharlal Nehru Centre for Advanced Scientific Research, 2008
State First in Tenth Standard Matriculation Examination

Working Papers

“One Size Fits All? Informational Accessibility and Inclusivity in Online Platforms” - Liu, Y., Kan, R., Ananthakrishnan, U. M., and Tan, Y. (Under Third Round Review, Management Science)

“Infrastructural Gatekeeping and its Spillover Effects” - Agarwal, S., Ananthakrishnan, U. M., and Tucker, C. (Revising for Third Round Revision, Information Systems Research)

“The Chilling Effect of Dobbs: A Study of Mobile Health Apps Usage” - Basavaraj, N., Ananthakrishnan, U. M., and Tucker, C. (Under Third Round Review, Information Systems Research)

“A Data-Driven Assessment of Political Messaging: Experimental Evidence from the 2024 US Election” - Chu, Y. Y., Ananthakrishnan, U. M., Krishnan, R., and Sen, A. (Revising for Second Round Review, Information Systems Research)

“Impact of Sports Gambling on Crime” - Mao, K., Ananthakrishnan, U. M., Agarwal, S., and Nagin, D. (Under First Round Review, Management Science)

Courses Taught

AI in Business
Digital Transformation of Organizations
Product Management

Academic Department

Information Systems & Operations Management