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Faculty Directory

Office: 583
Phone: 206-543-0067
Fax: 206-543-3968

Foster School of Business
University of Washington
Box: 353226
Seattle, WA 98195-3226

Richard L. Nolan

Professor Emeritus of Management and Organization


PhD University of Washington (1966)
MBA University of Washington (1963)
BA University of Washington (1962)

Positions Held

At University of Washington since 2003
Professor at Harvard University, 1991-2003
Chairman of the Board, Nolan, Norton & Company, 1977-1991
Associate Professor, Harvard University, 1969-1977
Systems Analysis Group, Department of Defense, 1968-1969
Assistant Professor, University of Illinois, 1967-1968
Systems Simulation Group & Financial Systems Manager, Boeing Aerospace, 1966-1967

Selected Publications

  1. A “Novel” Approach to the Design of an IS Management Course
    Journal Article:Austin, R.D., Nolan, R.L., & O'Donnell, S., (2009). Communications of the Association for Information Systems, Vol. 24,
  2. Adventures of an IT Leader
    Book:Austin, R.D., Nolan, R.L., & O'Donnell, S., (2009). Harvard Business Press
  3. Board-level IT Oversight
    Journal Article:Nolan, R.L., & McFarlan, W.F., (2007). Harvard Business Review,
  4. Bridging the Gap Between Stewards and Creators
    Journal Article:Austin, R.D., & Nolan, R.L., (2007). MIT Sloan Management Review, Vol. 48(2), pp. 29-36.
  5. Creative Destruction: A Six Stage Process for Business Transformation
    Book:Nolan, R.L., & Croson, D.C., (1995). Harvard Business School Press

Honors and Awards

Undergraduate Professor of the Quarter for Information Systems and Operations Management, University of Washington, Autumn Quarter, 2008
Faculty Case Award for "Information Technology Based Innovation at Alaska Airlines", University of Washington, 2007
The Philip M. Condit Endowed Chair in Business Administration, University of Washington, 2003
William Barclay Harding Chair, Harvard University, 1995
MBA Class of 1940 Chair, Harvard University, 1992