Facebook Skip to main content
Masha Shunko
Associate Professor of Operations Management

Education

  • PhD (2011)
  • MS (2007)
  • BS Indiana University (2003)

Expertise

operations management, operations research, service management operations, supply chain management

Positions Held

At the University of Washington since 2015
Assistant Professor of Management, Purdue University, Krannert School of Management, 2011-2015

Selected Publications

“Nudging Drivers to Safety: Evidence from a Field Experiment”
Choudhary, V., Shunko, M., Netessine, S., and Koo, S., (forthcoming). Management Science.

“Does Feedback Make You Try Less Hard? A Study of Automotive Telematics”
Choudhary, V., Shunko, M., and Netessine, S., (forthcoming). Manufacturing & Service Operations Management.

“Constrained Load-Balancing Policies for Parallel Single-Server Queue Systems”
Do, H., and Shunko, M., (forthcoming). Management Science.

“Reactive Production with Preprocessing Restriction in Supply Chains with Forecast Updates”
Zheng, M., Shunko, M., Gavirneni, N., Shu, Y., and Wu, K., (forthcoming). IIE Transactions.

“Impact of Behavioral Factors on Performance of Multi-Server Queueing Systems”
Do, H., Shunko, M., Novak, D., and Lucas, M., (2018). Production and Operations Management, Vol. 27(8), pp. 1391–1629.

“Product Portfolio Restructuring: Methodology and Application at Caterpillar”
Shunko, M., Scheller-Wolf, A., Yunes, T., Tayur, S., Kekre, S., and Fenu, G., (2018). Production and Operations Management, Vol. 27(1), pp. 100–120.

“Humans Are Not Machines: The Behavioral Impact of Queueing Design on Service Time”
Shunko, M., Niederhoff, J., and Rosokha, Y., (2018). Management Science, Vol. 64(1), pp. 453–473.

“Supply Chain Strategies and International Tax Arbitrage”
Shunko, M., Do, H., and Tsay, A., (2017). Production and Operations Management, Vol. 26(2), pp. 231–251.

“Transfer Pricing and Sourcing Strategies for Multinational Firms”
Shunko, M., Debo, L., and Gavirneni, S., (2014). Production and Operations Management, Vol. 23(12), pp. 2043–2057.

“Role of Transfer Prices in Global Supply Chains with Random Demands”
Shunko, M., and Gavirneni, S., (2007). Journal of Industrial and Management Optimization, Vol. 3(1), pp. 99–117.

Honors and Awards

2020 PACCAR Award for Teaching Excellence
2018 Professor of the Quarter (Spring 2018), Foster School of Business
2014 Salgo-Noren Outstanding Master's Teaching Award, Purdue University
2013 Salgo-Noren Outstanding Master's Teaching Award – 1st Runner up, Purdue University
2009, 1st prize in the POM SCM best student paper competition
2005-2008, William Larimer Mellon Fellowship, Carnegie Mellon University

Working Papers

Mankad, S., M. Shunko, Q. Yu, Are all Outlets in a Service Network Equally Important? Measuring Outlets Influence Using Network Analysis

S. Nassiri, M. Shunko, and H. Mamani, Can Change of Facility Layout Impact Efficiency of a Healthcare Provider?

Yu, Q., S. Mankad, M. Shunko, The Unintended Operational Consequences of Minimum Wage

Courses Taught

Special topics in Supply Chain Management (electives in MBA, MSCM, and Hybrid MBA), Foster School of Business
Global Supply Chain Management (MBA Elective), Foster School of Business
Operations Management (MBA Core), Foster School of Business
Introduction to Operations Management, MBA Core, Purdue University
Supply Chain Management, MBA Elective, Purdue University
International Operations, MBA Elective, Purdue University
Healthcare Operations, MBA Elective, Purdue University

Consulting

Microsoft, Mayo Clinic, Marion County Emergency Medical Services, University of Pittsburgh Medical Center, Caterpillar
Masha Shunko

Academic Department

Information Systems & Operations Management

Academic Service

Associate Editor: Manufacturing & Service Operations Management, Decision Sciences

Senior Editor: Production and Operations Management

Reviewer: Management Science, Operations Research, M&SOM, Production and Operations Management, NSF

Current Research

Behavioral Operations – impact of queueing systems design on worker productivity and behavior
Flow control and coordination in queueing systems with multiple servers
Designing tax efficient supply chains

Consulting

Microsoft, Mayo Clinic, Marion County Emergency Medical Services, University of Pittsburgh Medical Center, Caterpillar