Foster School of Business
University of Washington
Box: 353226
Seattle, WA 98195-3226
Masha Shunko
- Associate Professor of Operations Management James D. Currie, CPA, Endowed Professor
Education
- PhD Carnegie Mellon University (2011)
- MS Carnegie Mellon University (2007)
- BS Indiana University (2003)
Academic Expertise
- operations management
- operations research
- service management operations
- supply chain management
Current Research
- Behavioral Operations – impact of queueing systems design on worker productivity and behavior
- Flow control and coordination in queueing systems with multiple servers
- Designing tax efficient supply chains
Positions Held
- At the University of Washington since 2015
- Assistant Professor of Management, Purdue University, Krannert School of Management, 2011-2015
Selected Publications
- “Nudging Drivers to Safety: Evidence from a Field Experiment“Journal Article:Choudhary V, Shunko M, Netessine S, and Koo S., (forthcoming). Management Science,
- “Does feedback make you try less hard? A study of automotive telematics“Journal Article:Choudhary, V., M. Shunko, S. Netessine, (forthcoming). Manufacturing & Service Operations Management,
- “Constrained Load-Balancing Policies for Parallel Single-Server Queue Systems“Journal Article:Do H., M. Shunko, (forthcoming). Management Science,
- “Reactive Production with Preprocessing Restriction in Supply Chains with Forecast Updates“Journal Article:Zheng, M., Shunko, M., Gavirneni, N., Shu, Y., Wu, K., (forthcoming). IIE Transactions,
- “Impact of Behavioral Factors on Performance of Multi‐Server Queueing Systems“Journal Article:Do H., M. Shunko, D. Novak, and M. Lucas, (2018). Production and Operations Management, Vol. 27(8), pp. 1391-1629.
- “Product Portfolio Restructuring: Methodology and Application at Caterpillar“Journal Article:Shunko M., A. Scheller-Wolf, T. Yunes, S. Tayur, S. Kekre, G. Fenu, (2018). Production and Operations Management, Vol. 27(1), pp. 100-120.
- “Humans are not machines: The Behavioral Impact of Queueing Design on Service Time“Journal Article:Shunko, M., Niederhoff, J. & Rosokha, Y., (2018). Management Science, Vol. 64(1), pp. 453-473.
- “Supply Chain Strategies and International Tax Arbitrage“Journal Article:Shunko, M., Do, H. & Tsay, A., (2017). Production & Operations Management, Vol. 26(2), pp. 231-251.
- “Transfer Pricing and Sourcing Strategies for Multinational Firms“Journal Article:Shunko, M., L. Debo, S. Gavirneni, (2014). Production and Operations Management, Vol. 23(12), pp. 2043-2057.
- “Role of Transfer Prices in Global Supply Chains with Random Demands“Journal Article:Shunko, M., S. Gavirneni, (2007). Journal of Industrial and Management Optimization, Vol. 3(1), pp. 99-117.
Working Papers
- Mankad, S., M. Shunko, Q. Yu, Are all Outlets in a Service Network Equally Important? Measuring Outlets Influence Using Network Analysis
- S. Nassiri, M. Shunko, and H. Mamani, Can Change of Facility Layout Impact Efficiency of a Healthcare Provider?
- Yu, Q., S. Mankad, M. Shunko, The Unintended Operational Consequences of Minimum Wage
Consulting
- Microsoft, Mayo Clinic, Marion County Emergency Medical Services, University of Pittsburgh Medical Center, Caterpillar
Honors and Awards
- 2020 PACCAR Award for Teaching Excellence
- 2018 Professor of the Quarter (Spring 2018), Foster School of Business
- 2014 Salgo-Noren Outstanding Master's Teaching Award, Purdue University
- 2013 Salgo-Noren Outstanding Master's Teaching Award – 1st Runner up, Purdue University
- 2009, 1st prize in the POM SCM best student paper competition
- 2005-2008, William Larimer Mellon Fellowship, Carnegie Mellon University
Academic Service
- Associate Editor: Manufacturing & Service Operations Management, Decision Sciences
- Senior Editor: Production and Operations Management
- Reviewer: Management Science, Operations Research, M&SOM, Production and Operations Management, NSF
Courses Taught
- Special topics in Supply Chain Management (electives in MBA, MSCM, and Hybrid MBA), Foster School of Business
- Global Supply Chain Management (MBA Elective), Foster School of Business
- Operations Management (MBA Core), Foster School of Business
- Introduction to Operations Management, MBA Core, Purdue University
- Supply Chain Management, MBA Elective, Purdue University
- International Operations, MBA Elective, Purdue University
- Healthcare Operations, MBA Elective, Purdue University