At the University of Washington since 2000
Assistant Professor at University of Cincinnati
Visiting Assistant Professor at University of California, Irvine
EMBA Excellence in Teaching Award for 2008-2009, North America Class 10 (2009)
TMMBA Excellence in Teaching Award for 2008-2009, Monday Section (2009)
TMMBA Excellence in Teaching Award (2008)
Dean's Citizenship Award (2004)
MBA Award for Teaching Excellence from University of Cincinnati (1999)
Regent’s Dissertation Fellowship from University of California, Irvine (1996)
Regent’s Fellowship from University of California, Irvine (1991-95)
Trust, justice, and foundations of learning and flexibility in high-reliability/performance systems.