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Faculty Directory

Gregory Bigley
Office: 561
Phone: 206-685-7686
Fax: 206-543-3968

Curriculum vitae:

Foster School of Business
University of Washington
Box: 353226
Seattle, WA 98195-3226

There is a reason to question the conventional wisdom that bureaucracies are fundamentally incapable of the flexibility required to cope effectively with unstable task environments. For example, highly bureaucratic firefighting organizations often manage extremely dynamic emergency situations. Ironically, flexible bureaucracy seems to depend, at least in part, on procedures for organizational structuring, creating and maintaining collective understandings, and improvisation.

Gregory Bigley

Associate Professor of Management


PhD University of California, Irvine (1996)
MBA University of California, Irvine (1991)
BA University of California, Los Angeles (1984)

Academic Expertise

organizational behavior

Current Research

Trust, justice, and foundations of learning and flexibility in high-reliability/performance systems.

Positions Held

At the University of Washington since 2000
Assistant Professor at University of Cincinnati
Visiting Assistant Professor at University of California, Irvine

Selected Publications

  1. Combined Effects of Organizational and Professional Identification on the Reciprocity Dynamic for Professional Employees
    Journal Article:Hekman, D.R., Bigley, G.A., Steensma, K., & Hereford, J.F., (2009). Academy of Management Journal, Vol. 52(3), pp. 506-526.
  2. Effects of Social Identification on the Relationship Between Administrators’ Influence and Professional Employees’ Adoption of New Work Behavior
    Journal Article:Hekman, D.R., Steensma, K., Bigley, G.A., & Hereford, J.F., (2009). Journal of Applied Psychology, Vol. 94, pp. 1325-1335.
  3. Insufficient Bureaucracy: Trust and Commitment in Particularist Organizations
    Journal Article:Pearce, J.L., Branyiczki, I., & Bigley, G.A., (2000). Organization Science, Vol. 11(2), pp. 148-162.
  4. Procedural Justice as Modernism: Placing Industrial/Organizational Psychology in Context
    Journal Article:Pearce, J.L., Bigley, G.A., & Branyiczki, I., (1998). Applied Psychology, Vol. 47(3), pp. 371-396.
  5. Straining for Shared Meaning in Organization Science: Problems of Trust and Distrust
    Journal Article:Bigley, G.A, & Pearce, J.L., (1998). Academy of Management Review, Vol. 23(3), pp. 405-421.
  6. Culture as a Mechanism of Control in High Reliability Organizations: An Extension
    Journal Article:Klein, R., Bigley, G.A., & Roberts, K.H., (1995). Human Relations,

Honors and Awards

EMBA Excellence in Teaching Award for 2008-2009, North America Class 10 (2009)
TMMBA Excellence in Teaching Award for 2008-2009, Monday Section (2009)
TMMBA Excellence in Teaching Award (2008)
Dean's Citizenship Award (2004)
MBA Award for Teaching Excellence from University of Cincinnati (1999)
Regent’s Dissertation Fellowship from University of California, Irvine (1996)
Regent’s Fellowship from University of California, Irvine (1991-95)