Education
- PhD Carnegie Mellon University (2011)
- MS Carnegie Mellon University (2007)
- BS Indiana University (2003)
Expertise
Positions Held
At the University of Washington since 2015
Assistant Professor of Management, Purdue University, Krannert School of Management, 2011-2015
Selected Publications
“Quantifying peer effects in large branded networks: The role of distance, ownership, experience, and market size”
Mankad, S., Shunko, M., and Yu, Q. (2026). Production and Operations Management, OnlineFirst.
“OM Forum—Supply Chain Management in the AI Era: A Vision Statement from the Operations Management Community”
Cohen, M. C., et al., including Shunko, M. (2026). Manufacturing & Service Operations Management, 28(3), 687–705.
“Evidence of the Unintended Labor Scheduling Implications of the Minimum Wage”
Yu, Q., Mankad, S., and Shunko, M. (2023). Manufacturing & Service Operations Management, 25(5), 1947–1965.
“Nudging Drivers to Safety: Evidence from a Field Experiment”
Choudhary, V., Shunko, M., Netessine, S., and Koo, S. (2022). Management Science, 68(6), 4196–4214.
“Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics”
Choudhary, V., Shunko, M., and Netessine, S. (2021). Manufacturing & Service Operations Management, 23(4), 835–853.
“Constrained Load-Balancing Policies for Parallel Single-Server Queue Systems”
Do, H. T., and Shunko, M. (2020). Management Science, 66(8), 3501–3527.
“Reactive Production with Preprocessing Restriction in Supply Chains with Forecast Updates”
Zheng, M., Shunko, M., Gavirneni, N., Shu, Y., and Wu, K. (2019). IISE Transactions, 51(12), 1402–1436.
“Impact of Behavioral Factors on Performance of Multi-Server Queueing Systems”
Do, H. T., Shunko, M., Lucas, M. T., and Novak, D. C. (2018). Production and Operations Management, 27(8), 1553–1573.
“Product Portfolio Restructuring: Methodology and Application at Caterpillar”
Shunko, M., Scheller-Wolf, A., Yunes, T., Tayur, S., Kekre, S., and Fenu, G., (2018). Production and Operations Management, Vol. 27(1), pp. 100–120.
“Humans Are Not Machines: The Behavioral Impact of Queueing Design on Service Time”
Shunko, M., Niederhoff, J., and Rosokha, Y., (2018). Management Science, Vol. 64(1), pp. 453–473.
“Supply Chain Strategies and International Tax Arbitrage”
Shunko, M., Do, H., and Tsay, A., (2017). Production and Operations Management, Vol. 26(2), pp. 231–251.
“Transfer Pricing and Sourcing Strategies for Multinational Firms”
Shunko, M., Debo, L., and Gavirneni, S., (2014). Production and Operations Management, Vol. 23(12), pp. 2043–2057.
“Role of Transfer Prices in Global Supply Chains with Random Demands”
Shunko, M., and Gavirneni, S., (2007). Journal of Industrial and Management Optimization, Vol. 3(1), pp. 99–117.
Honors and Awards
2020 PACCAR Award for Teaching Excellence
2018 Professor of the Quarter (Spring 2018), Foster School of Business
2014 Salgo-Noren Outstanding Master's Teaching Award, Purdue University
2013 Salgo-Noren Outstanding Master's Teaching Award – 1st Runner up, Purdue University
2009, 1st prize in the POM SCM best student paper competition
2005-2008, William Larimer Mellon Fellowship, Carnegie Mellon University
Working Papers
Mankad, S., M. Shunko, Q. Yu, Are all Outlets in a Service Network Equally Important? Measuring Outlets Influence Using Network Analysis
S. Nassiri, M. Shunko, and H. Mamani, Can Change of Facility Layout Impact Efficiency of a Healthcare Provider?
Astashkina, Shunko, and Wang. “Scaling Peer-to-Peer Food Sharing: The Hidden Costs of Adding Commercial Partners.”
Singh, Nageswaran, and Shunko. “More Than the Moments: Consumer Preferences in Selecting Service Outlets.”
Courses Taught
𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆 𝗼𝗳 𝗪𝗮𝘀𝗵𝗶𝗻𝗴𝘁𝗼𝗻
Special Topics in Supply Chain Management
Global Supply Chain Management
Operations Management
𝗣𝘂𝗿𝗱𝘂𝗲 𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆
Introduction to Operations Management
Supply Chain Management
International Operations
Healthcare Operations
- Office: 420 PACCAR Hall
- Box: 353226
- Phone: 206-685-8599
- Email : [email protected]
Academic Department
Academic Service
Associate Editor: Manufacturing & Service Operations Management, Decision Sciences
Senior Editor: Production and Operations Management
Reviewer: Management Science, Operations Research, M&SOM, Production and Operations Management, NSF
Current Research
Behavioral Operations – impact of queueing systems design on worker productivity and behavior
Flow control and coordination in queueing systems with multiple servers
Designing tax efficient supply chains