Box: 353200
The opportunity exists for any business to continuously lead its customers and thereby avoid having to compete on a price basis. Judging by their behavior, however, relatively few businesses understand this fact.
John Narver
- Professor Emeritus of Marketing
Education
- PhD University of California, Berkeley (1965)
- MBA University of California, Berkeley (1960)
- BS Oregon State University (1957)
Current Research
- Creating a customer-focused organization, Integrating organizational learning and customer orientation, Analysis of market orientation and performance
Positions Held
- At the University of Washington since 1966
- Assistant professor at the University of British Columbia, 1964-1966
- Business-to-business marketing at the Boise Cascade Corporation, 1960-1961
Selected Publications
“Creating a Market Orientation”
Narver, J. C., Slater, S. F., & Tietje, B. (1998). Journal of Market-Focused Management, Vol. 2.
“Customer-Led and Market-Oriented: Let’s Not Confuse the Two”
Slater, S. F., & Narver, J. C. (1998). Strategic Management Journal, Vol. 19.
“Market Orientation and the Learning Organization”
Narver, J. C. (1995). Journal of Marketing.
“Does Competitive Environment Moderate the Market Orientation–Performance Relationship?”
Narver, J. C. (1994). Journal of Marketing.
“The Effect of Market Orientation on Business Profitability”
Narver, J. C. (1990). Journal of Marketing.
“The Marketing Economy: An Analytical Approach”
Narver, J. C., & Savitt, R. (1971). Holt, Rinehart and Winston.
“The Marketing Economy: An Analytical Approach”
(1971). Holt, Rinehart and Winston.
“Conglomerate Mergers and Market Competition”
Narver, J. C. (1967). University of California Press.
Consulting
- U.S. WEST, Weyerhaeuser, PlumCreek Timber Company, and Weldwood of Canada, creating a customer-focused organization
Honors and Awards
- MBA Professor of the Year, 1993
- Best Paper Award from Marketing Science Institute, 1996
- Fulbright Fellowship, 1980
- Listed in Who's Who in America
Academic Service
- Director of the Center for Retail and Business Market Strategy, 1988-1995
- Chairman of the Department of Marketing and International Business, 1974-1978, & 1982-1983