At the University of Washington since 1995
Adjunct Professor, Northwestern University, 2004-2007
Visiting Professor, HEC Paris teaching Core Marketing Management, 2006
MBA Net Impact Faculty Advisor and member of their External Advisory Board since 2001
Course Director, Graduate Diploma in Direct Marketing, Monash University, Melbourne, Australia, 1995-2000
Associate Clinical Professor, Columbia University, 1989-1995
Australia Post Fellow in Direct Marketing, Monash University, Melbourne, Australia, 1986-1997
Founder, Stearns Group which specializes in customer loyalty and communications strategy consulting, 1991-present
Vice President, Bronner Slosberg Humphrey (now Digitas), managing the AT&T Consumer Calling Card, Universal Card, and House of Seagram direct marketing programs, 1991
Vice President, Business Strategy, Y&R Wunderman Worldwide, 1986-1990
Account Manager, Ogilvy and Mather Advertising, 1978-1986
UW Husky Green Award, 2015 (recognized for bringing sustainability to the Foster School's curriculum)
Evening MBA Professor Year, 2002, 2009, & 2015
MBA Professor of the Quarter, 2004, 2006, & 2012
Evening MBA Teaching and Mentoring Award, 2012
Gamble Family Prize for Case Writing and Curriculum Innovation in Sustainability (examined the question of Food for Fuel and issues around Corn Based Ethanol), 2011
“Mention Speciale” for The Vernimmen Prize for Teaching Excellence (prize has only been given twice in 10 years), 2007
E-Business Elective Professor of the Quarter for Spring, 2004
PACCAR Award for Teaching Excellence, 2000
MBA Program Elective Professor of the Year, 2000
MBA Program Professor of the Year, 1997, 1999, & 2000