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COVID-19 Resources for Small Businesses

People around the world are learning how to navigate substantial obstacles during these difficult times, including small business owners. We want to help by creating a list of tools and resources that may be useful to our local small business community.

Let us know how we can help

2021 Digital Transformation Strategies seminar series

Watch the prerecorded Digital Transformation Strategies seminars

Remote Customer Service

Building Customer Relationships and Brand Loyalty in a Digital Setting Small businesses will develop strategies and identify online tools that support employee remote work while protecting the company and customer data. Learn how to maximize available technologies to manage a…

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May 3, 2021

Supply Chain, Distribution, and Sales

Small businesses will learn to manage disruptions and changes to their supply chain and improve their relationships with their vendors. Supply chain impacts the operational flow of a company and ultimately effects their relationships with their customers. Learn how to…

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April 9, 2021

Management and Practice of Telework

Small businesses will develop strategies and identify online tools that support employee remote work while protecting the company and customer data. Learn how to maximize available technologies to manage a remote workforce, enhance collaboration, reduce errors, and drive data to…

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March 2, 2021

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Recovery & Reconstruction workshops

CBDC offers Covid-19 Recovery & Reconstruction workshops

As owners of small- and medium-sized business are adjusting to economic changes wrought by the Covid-19 pandemic, faculty from the University of Washington Foster School of Business are offering a series of workshops to help companies pivot to new opportunities…

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April 30, 2020

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Watch the prerecorded Recovery & Reconstruction workshops

Reaching & Engaging Your Audience or Your Customers using Technology while Keeping Social Distancing

Modern day information technologies such as the Internet and smartphones have enabled small businesses to expand their reach to a global scale. As the current COVID-19 pandemic keeps a large portion of the society at home and more dependent on…

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July 2, 2020

Leadership in Volatile Times

Business owners are being asked to make decisions and lead their employees through times that none of us have been trained for. This workshop will highlight how business leaders can leverage these complex, fast-changing, and uncertain contexts to create vision, purpose,…

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June 22, 2020

Inventory and Supply Chain Management in Volatile Times

The Covid-19 pandemic continues to alter global supply chains and businesses are needing to adapt new strategies to manage inventory. This workshop will explore likely supply chain challenges that businesses will face over the next two years and strategies that…

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June 15, 2020

Negotiating with Employees, Vendors, and Other Business Partners

As the employees, consumers, businesses and governments manage through the immediate and medium term of the Covid-19 crisis business owners will need to re-negotiate written and unwritten contracts ranging from employee sick leave to rent payments to landlords and from…

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June 11, 2020

Cash and Debt in Good and Bad Times

The precipitous drop in demand from consumers, businesses and government has added pressure for businesses to manage cash and their debts wisely. This workshop will explore how to maintain liquidity over the next 12-24 months while the economy gradually re-opens.…

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June 8, 2020

The Coronavirus Pivot: Customer Discovery Strategy for Your Business

Once businesses start to open back up, life will not be the same. If you run a restaurant, you won’t be able pack people in at rush hour for a long time. If you run a hair salon, people will…

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May 29, 2020

Adapting Your Business to the COVID-19 Reality and Beyond

The US economy and business environment has been fundamentally changed by the coronavirus. The needs of consumers and businesses will be substantially different during and after the COVID-19 crisis. Webinar attendees will hear what to expect in the months ahead.…

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May 27, 2020

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